Live Chat Assistant (Fully Remote - US)

We're building a team of customer service professionals who genuinely care about delivering great experiences. If you're someone who finds satisfaction in solving customer problems and building connections through messaging, we want to hear from you.

Roles: Your day-to-day involves responding to customer inquiries via Facebook and Instagram direct messages. Questions range from order status to product information, and you'll often juggle multiple conversations simultaneously. Success in this role means staying organized, ensuring every customer feels valued, and maintaining composure during busy periods while leaving customers satisfied.

Rate: $35 per hour.

Location: Fully remote—based anywhere in the US.

Requirements:

• A reliable computer, phone, or tablet capable of running social media and messaging platforms.
• Self-motivation and the ability to manage your workload independently.
• Commitment to adhering to company policies and established best practices.
• Minimum 5 hours per week available for scheduled shifts.
• Dependable internet connection to maintain consistent customer communication.

Contract Length: Open-ended position with built-in flexibility—ongoing with no predetermined end date.

Hours per Week: You control your schedule—choose between 5 and 40 hours weekly based on your availability.

We're actively hiring for remote customer support positions right now. If this role sounds like the right fit, submit your application and let's connect!