Technical Support Specialist – Live Chat (Remote / No Call Required)

We're expanding our support team and searching for a Technical Support Specialist who genuinely cares about solving customer problems. We're not interested in simply closing tickets—we want someone who builds meaningful connections and leaves every customer feeling valued and supported. If you're passionate about troubleshooting and thrive when helping others achieve their goals, let's chat.

Roles: Your day-to-day will involve:

• Being the first point of contact when customers need assistance or encounter technical issues.
• Providing clear, easy-to-follow guidance and troubleshooting procedures for our platform.
• Connecting with customers through live chat to help them maximize the value of our product.

Contract Length: Permanent ongoing role that lets you maintain a healthy work-life balance.

Rate: $35 per hour.

Requirements:

• A dependable computer or smartphone capable of running chat applications and web-based platforms.
• Independent work ethic with the ability to adhere to company guidelines and quality standards.
• Availability for a minimum of 10 hours each week.
• Stable, reliable internet connection.

Location:

• Completely remote—work from anywhere in the world or anywhere across the U.S. We welcome applications from all locations globally.

Does this sound like the right fit for you? We'd be excited to review your application and learn more about what you could bring to our customer success team.